Quick Assist is a Windows application that enables others to share their device with you over a remote connection. Let's quickly review Quick Assist as a client management tool, then show you how we've improved it and what you'll need to start using it today. Install the Windows 11 or Windows 10 December 2022 quality update for a seamless and improved Quick Assist experience! Whether you use the Microsoft Store app or the original app, you can help your clients, colleagues, family, and friends with their PC problems over a remote connection with Quick Assist. This can enable your users to download Quick Assist without administrator rights – something they couldn't do before. Ironically, the new Store apps provided instructions say nothing about the fact that the user has to download the Store app to get support.Update (): Beginning with the February 2023 cumulative quality update, users will no longer see a User Account Control (UAC) prompt when downloading and installing Quick Assist from the Microsoft Store. The new app uses characters as well as numbers, and that might confuse some people If the computer you are supporting has Store app issues (and that's a common problem, for example store apps not working after a Cumulative update was installed and waiting on a reboot).

Below screenshot is from a Windows 10 vm running as a standard user. If your users are Standard Users (and they should be) then they won't be able to install the app from the Store as it requires local admin permissions. If you were supporting users in Windows Autopilot using CTRL+Windows key + Q, then that built in ability will be gone.

To keep your remote assistance sessions secure, you will need to download the new Quick Assist from the Microsoft Store.

The current built-in Quick Assist app is reaching end of service. Quick Assist is an app in Windows 10 and Windows 11 that enables you to receive or provide assistance with your PC over a remote connection.

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